Terms of service
These Terms of Service outline the rules and regulations for the use of our online store. By accessing and browsing our website, you accept these terms and conditions in full. If you disagree with any part of these terms, please refrain from using our website.
For Further queries or information you can Contact Us at info@shlokjewels.com or can call on +91 7073984448
Product Availability: We offer a range of ethnic jewelry in India, including ready-to-ship and made-to-order items. Please note that availability is subject to change without prior notice.
Order Placement: By placing an order through our website, you confirm that you are legally capable of entering into a binding contract. You agree to provide accurate and complete information, including your shipping address and contact details.
Dispatch Time: Ready-to-ship orders will be dispatched within 48 hours. Made-to-order items will take 8-10 business days to dispatch. We will notify you promptly in the event of any delays or unforeseen circumstances.
Shipping Policy: We strive to deliver your order in a timely manner. Standard delivery across India usually takes 8-10 business days from the date of dispatch. Please note that these delivery times are approximate and may vary depending on the shipping address/pin codes and external factors beyond our control.
Order Cancellation: Once an order has been dispatched, it cannot be canceled. We recommend reviewing your order carefully before confirming the purchase. If you have any concerns or questions, please reach out to our customer support team as soon as possible.
Return and Refund Policy: We want you to be satisfied with your purchase. In the unlikely event that your order arrives in a damaged condition, we require photo evidence within 48 hours of delivery. Upon verification, we will offer an exchange or return/refund option, depending on the order situation.
Manufacturing Defects: If you notice any manufacturing defects in your product once it is delivered, we will be happy to assist you with its exchange or repair, depending on your preference. In the course of 3 months from the date of delivery, should you need any repair on your jewelry item, we will be happy to support the same. However, please note that you will need to ship the product back to us for repair work. Our dedicated team will ensure a prompt and reliable resolution.
Intellectual Property: All content on our website, including images, text, and trademarks, is the intellectual property of Shlok Jewels. Unauthorised use, reproduction, or distribution of any content is strictly prohibited.
Privacy and Data Protection: We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your data.
Amendments: We reserve the right to update or modify these Terms of Service at any time without prior notice. By continuing to use our website, you accept any changes made to these terms.
If you have any questions or need further clarification, please don't hesitate to contact our customer support team. We are here to assist you!